Contact HMU

Phone and Office Hours

Phone Answered 24 Hours a Day

(712) 755-5182 main number

(712) 755-2320 fax line

Regular Office Hours

Monday-Friday 7:30 A.M. to 4:30 P.M.

Emergency Services

24 hours a day/7 days a week


Street Address

2412 Southwest Avenue
Harlan Iowa 51537

Mailing Address

PO Box 71
Harlan Iowa 51537


Email Contact List

Click on any name to send an email.
Name/Direct Phone Number Title Duties
HMU General e-mail address A question or comment will receive a quicker response if directed to the proper person below. You can use the general HMU e-mail address for any inquiry, comment or suggestion if you aren't sure who to specifically address it to.
Amy Barrett
733-8064
Marketing Associate Amy oversees video production and programming on HMU local channels 14, 15 and 16. Contact Amy to purchase advertising on HMU local channel 14,
Lela Brown CSR-Utilities Contact Lela with questions on Electric, Gas, and Water bills. She also helps with connections, disconnections and changes in electric, gas and water service.
Patti Burroughs CSR-Utilities Contact Patti with questions on Electric, Gas and Water bills. She also helps with connections, disconnections and changes in electric, gas and water services. Patti is the one to contact for electric, gas and water payment arrangements.
Jim Gedwillo
733-3316
Director of Telecommunications Jim is part of the management team and oversees operations of the Telecom department.
Dar Gessert
733-0026
Director-Electric, Gas, Water Dar is part of the management team and oversees operations of the Electric, Gas/Meter and Water departments.
Jess Gessert Cashier Jess is the primary telephone and walk-in contact for HMU. She assists customers and refers people to additional CSR, CEO, Director or Employees as required.
Lexie Hagle CSR-Telecommunications Lexie schedules Cable TV, Internet and telephone installations and service calls. She helps troubleshoot telecommunication service problems as well as answers questions regarding telecom services or equipment.
Doug Hammer
733-8065
Director of Marketing and Stakeholder Relations Doug is part of the management team. He oversees HMU marketing and advertising and front office operations. He's the one to call for questions regarding HMU's energy efficiency and customer rebate programs.
Shelby Keane CSR-Telecommunications Shelby schedules Cable TV, Internet and telephone installations and service calls. She helps troubleshoot telecommunication service problems as well as answers questions regarding telecom services or equipment.
Jennifer Kelly
733-5185
Director of Administration Jenney is part of the management team. She is Secretary to entire staff. She is the liaison with the Board of Trustees and coordinates Board meetings and materials. Jenney also administers HMU Human Resources and Payroll.
Debra McLaughlin
733-0024
Finance Assistant Deb is the one to contact with questions on accounts payable and receivable.
Brian Taylor
733-8064
Marketing Associate Brian records, produces and schedules local programing for channels 15 and 16. He also asissts in administering channel 14. Contact Brian to submit PSA requests for channel 14, or order copies of programs seen on HMU channels 15 and 16. Brian is also part of the marketing team and contributes much of the HMU coroprate ads and design you see.
Paul Wingert
733-8063
Store Clerk/General Maintenance Paul oversees purchasing and manages inventory control.
Ken Weber
733-8066
CEO Ken is CEO and oversees all operation of the Utilities.