Payment Options

Convenient Payment Options

Auto Pay is a free and convenient automatic payment service available to HMU customers for:

  • Electric, gas, water, sewer, and landfill services
  • Telephone, cable TV, and Internet services
  • Easy sign-up – Simply click on this link to view a sign-up form. Fill it out, be sure to include the savings or bank account information or credit card to which you want your payment posted, print a copy, and drop it off at HMU. If you want the payment pulled from a checking account, attach a cancelled check to your form.
  • No need to write a monthly check! – Payment is automaticly and electronically made through your designated checking or savings account or your credit card.
  • Eliminates Late Payment Penalties – Late payment penalties are a thing of the past because Auto-Pay remembers for you. There’s no worry about a payment being lost in the mail and bills are paid on time when you’re on vacation.
  • Monthly Statement Approval – You’ll still receive a monthly statement for review and approval. This allows you adequate time to inspect all charges and report any concerns before the charges are paid. A record of the Auto-Pay payment is included as part of your monthly statement from your financial institution. You can also receive an electronic bill.
  • Free service – Auto-Pay is a free service of HMU.
Harlan Municipal Utilities

Business Office

2412 Southwest Avenue
Harlan, Iowa 51537

Pay in person

Hours of Operation:
Monday, Tuesday, Wednesday, Friday: 7:30AM-4:00PM
Thursday: 8:00AM-4:00PM
Saturday & Sunday: CLOSED

Payment drop off

Slot on the west side of the building to drop off payments after normal business hours.

Dropbox in front of building

Self Service Payment & Account History

You can check your account balance and history of electric, gas and water use, make a payment on these services through the links above and sign up for an electronic bill. Please have your account number handy.

Pay cable TV, Internet and telephone bills online and sign up to receive an electronic bill.

Trained personnel are available to help answer billing questions in a friendly and efficient manner.

Monthly billing statements provide information on all charges and usage for electricity, gas and water. HMU also bills sewer and landfill service for the City of Harlan. All of these charges are billed on one statement.above

Telephone, Cable TV and Internet

Billed on a separate statement and include all local telephone service charges, long distance charges, monthly feature charges, cable TV services, Internet service any additional voice, video or data service.Telephone, Cable TV and Internet services are based on monthly fees per established rate schedules.

Electricity, natural gas and water

Billed from our rate schedules and are based on metered usage. 

Questions related to billing usage or charges can be directed to the HMU Customer Service Department.

or call 

Bill Assistance

HMU Customer Service Department Personnel are available to consult with customers who may find it difficult at times to pay their electric, gas and water bill. This service may include referrals to local agencies that can provide assistance to meet emergency situations. HMU will, in most cases, provide payment agreement options to help customers during financially difficult periods.